Updated: 12-20-2024
Quick Dry Restoration is committed to respecting the privacy of our customers. This Privacy Policy outlines how we collect, use, share, and protect your Personally Identifiable Information (PII), which may include your name, address, phone number, email address, date of birth, social security number (if required for insurance purposes), and payment information. We also collect Service-Related Information, such as property address, damage details, and insurance information, as well as Communication Records, such as phone calls and emails.
We use your information to provide services, such as scheduling appointments and performing restoration work; for billing and invoicing; to communicate with you regarding service updates and address your concerns; to analyze service data and improve our services; for marketing and promotional purposes (with your prior consent); and to comply with legal obligations.
We may share your PII with trusted third-party service providers, such as insurance adjusters, subcontractors, and payment processors, who assist us in providing services. We may also disclose your PII when required by law, such as to comply with a subpoena or to cooperate with law enforcement.
We take reasonable measures to protect your PII from unauthorized access, use, or disclosure, such as data encryption and access controls. We retain your PII for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
You have the right to access your PII and request corrections to any inaccuracies. In certain circumstances, you may have the right to receive your PII in a portable format. You can opt-out of receiving marketing communications from us at any time.
If you have any questions or concerns about this Privacy Policy, please contact us at nampa.info@getquickdry.com. We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website